The most common topic in any of our discussions are - personalization / financial wellness, customer acquisition and onboarding.
Personalization / Financial Wellness – One-size fits all digital experiences are replaced by individually tailored experiences. Personalized engagement to finely tuned financial wellness suggestions based on customers aggregates transaction history and AI-based recommendations.
Customer Acquisition & Onboarding – In response to declining bank branches, most institutions are rushing to digital sales initiatives to grow deposits. Hence most of the vendors have a common capability among digital banking platforms.
In this world of digital opportunity and emerging digital business models, front-end engagement systems are more important than evermore.
We work with businesses to accelerate their digitisation journey.