Cross Border Payments: The Challenge

Banks have been gungho overpayments as a product and have been commercializing it. 

Straight Through Processing (STP) has definitely increased in the industry, the manual effort to handle exceptions & investigations have also increased over the last years. 

In our view, Cross-border and correspondent relationships should be supported by a clear servicing agreement. It is essential to streamline the end-to-end payment processes avoiding redundant and expensive manual processes and further investigations.

Here are some stats on failure % with a high-level reason. 


By implementing standardized solutions exceptions can be automated, thereby reducing the overall TAT and enhancing customer satisfaction.